Cancellation policy

Returns and cancellation policy

Teamwork Training does not want to profit from people who find they can no longer attend an event they have booked. However, it may not be possible for Teamwork Training to bear the cost of an unwanted place if there is insufficient time to fill it.  

Places are normally transferable - please just make sure whoever you sell your place to knows the details of the course. This will be your responsibility. Please tell us so we can be sure of having a way to contact that person easily. 

Cancellations by delegates must be received in writing (via email) in advance of the event.


The following refunds will be made:

a. 6+ weeks notice: Full refund

b. 5-6 weeks notice: 60% refund

c. 4-5 weeks notice: 40% refund

d. 0-4 weeks notice: No refund

e. Failure to attend: No refund


Event cancellation

If unforeseen circumstances cause Teamwork Training to cancel an event all delegates will be informed as soon as possible (either via FB or email) and a full refund will be made, but Teamwork Training accepts no responsibility for covering travel, hotel or other costs incurred by delegates.